Last updated: September 1, 2023

Thank you for choosing Puniraj Connect for your shopping needs.

If, for any reason, you are not entirely satisfied with your purchase, we invite you to review our policy on returns and refunds.

The following terms apply to any products you have purchased from us.

Interpretation and Definitions

Interpretation: Words with initial capitalization have specific meanings as defined below, whether in singular or plural form.

Definitions: For the purposes of this Return and Refund Policy:

• Company: Referred to as “the Company,” “We,” “Us,” or “Our,” it pertains to Puniraj Connect, with its registered address at [Insert Address Here].
• Goods: Refers to the items available for sale on our Service.
• Orders: Denotes a request made by you to purchase Goods from us.
• Service: Refers to the Puniraj Connect website, accessible at [Insert Website URL].
• You: The individual accessing or using our Service, or the entity on whose behalf such an individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You have the right to cancel your Order within 7 days without providing any reason.

The deadline for cancelling an Order is 7 days from the date you received the Goods or when a third party you have designated, not being the carrier, takes possession of the delivered product.

To exercise your right to cancel, you must notify us of your decision through a clear statement. You can inform us by:

• Email: admin@punirajconnect.com
• Visiting this page on our website: Contact Us
• Phone number: +91-9786919253

We will reimburse you no later than 14 days from the day we receive the returned Goods. We will use the same payment method you used for the Order, and you will not incur any fees for this reimbursement.

Conditions for Returns

For Goods to be eligible for a return, please ensure that:

• The Goods were purchased within the last 7 days.
• The Goods are in their original packaging.
• The product is unused or undamaged.
• You have the receipt or proof of purchase.

The following Goods cannot be returned:

• Goods made to your specifications or clearly personalized.
• Goods that, by their nature, cannot be returned, deteriorate rapidly, or have expired.
• Goods not suitable for return due to health protection or hygiene reasons if unsealed after delivery.
• Goods that, after delivery, have become inseparably mixed with other items.

At our discretion, we reserve the right to refuse returns for merchandise that does not meet the above return conditions.

Only regular-priced Goods are eligible for a refund. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is prohibited by applicable law.

Returning Goods

You are responsible for the cost and risk associated with returning the Goods to us. Please send the Goods to the following address:

[Insert Return Address Here]

We cannot be held liable for Goods damaged or lost during the return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without proof of receipt of the Goods or confirmation of the return delivery.

Gifts

If the Goods were marked as a gift when purchased and were shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned product, a gift certificate will be mailed to you.

If the Goods were not marked as a gift when purchased, or if the gift giver had the Order shipped to themselves to give it to you later, we will issue the refund to the gift giver.